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Terms and Conditions

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  1. All prices are exclusive of VAT

  2. All orders must be confirmed in writing and/or a purchase order

  3. No materials will be ordered unless a written order has been received and/or a deposit has been received

  4. Prices are NET of M.C.D unless otherwise stated

  5. All prices aren’t subject to retention unless stated otherwise

  6. Prices are fixed for 1 month only, unless otherwise agreed

  7. Our standard payment terms are 50% deposit, and the balance is payable upon completion, unless pre-agreed otherwise

  8. If you fail to pay us on an agreed date, we may;
    A. Charge you interest at the rate set under S.6 of the Late Payment of Commercial Debts (interest) Act 1999. This will be calculated (on a daily basis) from the date of our invoice until payment.
    B. Before and after judgement (unless a court orders otherwise)
    C. Claim fixed sum compensation from you under S.5A of that Act to cover our credit control overhead cost
    D. Recover (under clause 5.8) the cost of taking legal action to make you pay

  9. We recommend that sub floor consisting of sand/ cement screed should always be prepared with minimum 3mm smoothing compound unless agreed otherwise

  10. Please note: latex screed provides a smoothing compound that follows the contours of the sub floor; it is not designed to level a sub floor

  11. Costs given are for continuous working during normal hours (Usually Mon-Fri, 8am-4pm)
    ​Costs subject to verification of site re-measure where applicable

  12. Trimming of doors are excluded unless otherwise arranged

  13. Day work rate charged per project

  14. Additional materials/plant to be charged at trade + 25%

  15. During the winter months, it is essential that the heating system is operational before any installation. Failure to ensure this may cause irreparable damage to the floor covering of which XL Gym Interiors Ltd cannot accept any responsibility

  16. Our quotation includes for work as detailed only. Any changes or additions to the description hereto will be charged accordingly

  17. Our quotation is based on cleared areas only unless stated otherwise. Although we will be pleased to help with or around heavy objects, this must be a prior arrangement; otherwise, a further labour charge may be made. XL Gym Interiors Ltd accepts no responsibility for damage to property not moved or whilst being moved

  18. If the client is accepting a delivery on behalf of XL Gym Interiors Ltd, it is their responsibility to make sure all materials are accounted for, and no damage has occurred

  19. Floor mounted cable housing; where floor mounted boxes are installed, it is the clients responsibility to make XL Gym Interiors Ltd aware of the specification to avoid any unforeseen issues

  20. During a flooring installation, low level plasterwork and skirting boards might become marked. Although we try our best to avoid this, sometimes it does occur. XL Gym Interiors does not accept any liability for ‘fair wear and tear’ during the installation process

  21. Linoleum floors: All linoleum installations may incur a phenomenon known as stove yellowing. This may cause the flooring to appear slightly more yellow or darker when first installed. Exposure to light after installation will cause the flooring to achieve the correct colour. This process may take up to 3 months and is entirely normal, however it is more noticeable with the lighter colour ranges

  22. Rubber tile flooring: rubber tiles, particularly loose-laid tiles, are liable to minor movement. They are designed to withstand impact, and the impact will cause marginal movement.

  23. XL Gym Interiors Ltd reserves the right to levy a surcharge of £300.00 per man per day if the client changes an installation date within seven days of the agreed date

  24. On site work the main contractor will be responsible for providing lights, electricity and clear access.

  25. On site the main contractor if required will make provisions for safe and secured storage of the flooring products, and at all times will be responsible for the health and safety of our operatives on their site.

  26. On completion of floor installation, the Client or site representative will sign off the work.

  27. Once sign off has occurred you are agreeing to the satisfaction of work completed.

  28. If there are any disputes with the work carried out the work must not be signed off.

  29. Sign off is at client’s discretion. Any damage or marks found on the floor will only be rectified if pointed out to the XL Gym Interiors operative before the client has signed off work. Any damage noted after this time i.e. the following day, will be assumed to be the fault of the client and will be a chargeable repair.

  30. The company reserves the rights to change these Terms and Conditions from time to time.

  31. Divisibility Clause: This contract is divisible. Each delivery made hereunder shall be deemed to arise from a separate contract and shall be invoiced separately; any invoice for a delivery shall be payable in full in accordance with terms of payment provided for herein, without reference to and notwithstanding any defect of default in delivery of any other instalment.
    Any Customer that does not want to receive updates has the ability to un-subscribe from all updates at any time

  32. DATA PROTECTION AND CONFIDENTIALITY The customer shall comply at all times with applicable data protection laws when processing any personal data in the course of any trading under these conditions.
    The customer shall not disclose to any third party the pricing policy or structure employed by the company and in particular shall not disclose any information relating to any discount or promotional offer by the company without having obtained prior written approval from the company. Breach of this clause shall entitle the company to damages equivalent to the discount received by the Customer during the course of trading.

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